What is Charge Date?

Charge Date is the day when the Techcello Billing Engine tries to collect the payment from the Customer’s Credit Card.


How Charge Date is different from Invoice Date?

The invoice date represents the day the invoice was issued. Techcello allows you to configure Invoice Date and Charge Date to be one and the same. In this situation, once the invoice is generated, the Billing Engine will try to charge the customer on the same date.


How does Invoice Date will work in Pre-Paid Billing Model?

In Pre-Paid Billing Model, the Invoice Date and Charge Date are one and the same. As soon as the customer subscribes to a paid version, the customer will be taken to the credit card page and the invoice amount will be deducted instantly. For example, if a Customer subscribes on 14th July, 14th July – Aug 14th will be his billing cycle for every month (Other Supported Frequencies are Quarterly, Semi Annual, Annual), hence every month 14th the Billing Engine will deduct the subscription charge from the Customer’s Credit Card. In Pre-Paid, there is no common Invoice Date or Charge date for all the Customers.


How does Invoice Date will work in Post-Paid Billing Model?

In contrast to the Pre-Paid Billing Model, where there is no common Billing/Charging Date, Post-Paid Billing system enforces a standard Billing/Charging date for uniformity. For example, if the Techcello Post Paid Billing System is configured with 1st-30th as the invoice dates for the monthly frequency(Other Supported Frequencies are Quarterly, Semi Annual, Annual); and when a Customer subscribes to the software on 14th July, the customer will be invoiced for 14th-30th and the charge will be deducted on the Charge Date. From the next month onwards, the customer will be billed on the 1st-30th billing cycle. Hence Post-Paid will follow a common Invoice/Charge Date for the Post-paid Customers.

Note:  Techcello doesn’t allow both pre-paid/post-paid to be configured at the same time.