Customer/Tenant Administration

Customer/Tenant Administration

Question related to Sending Email to Tenant Administrator?
Question: We have the following requirement with respect to Notification, i.e We would like to notify the users and the Tenant Administrato...
Fri, 28 Mar, 2014 at 7:46 PM
How to allocate separate SubDomain/URL for every Client?
During the process of adding a new Customer using CelloSaaS, you have a provision to allocate a separate url for each Tenant in the system Exa...
Wed, 5 Mar, 2014 at 10:21 AM
How can i hard delete a Tenant/Account using Cello's Admin Portal?
CelloSaaS only provides option to soft delete a Tenant using dashboard and not hard delete. Because hard deleting involves deleting dependent data fro...
Wed, 5 Mar, 2014 at 10:31 AM
On creating a tenant using Self Registration portal, the status of the Tenant marked as "inactive by default", is it possible to mark it as "active" by default?
Yes, It is allowed to mark "Active" by default. Cello offers 3 ways of creating Tenants in the system, They are By Self Regi...
Tue, 4 Mar, 2014 at 5:38 PM
How to Create a Tenant in the CelloSaaS System?
There are 2 ways to onboard a new tenant into the Cello System. They are · Using Admin Dashboard · Self Registration   On-boarding a ...
Wed, 5 Mar, 2014 at 10:44 AM
For the primary "tenant" (Company?) How do we add access to features as opposed to specific privleges to roles - ManageHelloWorld is a feature, how to add this feature access to the main account admin.
As soon as the new custom business module registered (Global.asax) in the code using Fluent API, it will be automatically available for the product owne...
Wed, 5 Mar, 2014 at 10:56 AM
Tenant Admin User Details form is missing while Editing Tenant?
Yes, Tenant Admin User Details form will be hidden while updating/editing the Tenant Details, because Techcello allows Tenants to have more than 1 Administr...
Mon, 30 Jun, 2014 at 3:42 PM
What is Cello’s provisioning? Is the Cello’s provisioning method will change based on different Cloud Providers, such as AWS or Rackspace?
Provisioning refers to on-boarding new customer into the application. In a completed shared environment (S/W & h/W shared), provisioning refers to virtu...
Wed, 20 Aug, 2014 at 8:09 PM
What are the different "Status" of Tenant in the Tenant Lifecycle?
Status Description Active tenants Active tenants on ISV at the moment (not including the child tenants) Not Activated ...
Mon, 20 Oct, 2014 at 2:07 PM